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Delivery & Returns

  /  Delivery & Returns

Delivery Options

Here at Salt Clothing Co, we want to make sure your products arrive on time, so you can flaunt your new style right away.

 

Please be aware a lot of our products are currently made to order so there may be a short wait period from the time you order, to when your items are dispatched usually 24 – 48 hours, however in some cases this time can be longer. If you would like to find out the progress of your order you can contact our team here

 

We are a small company and do our best to be clear and transparent with everything we do. If there are any issues or delays with your order we will contact you to discuss further options and resolutions.

Delivery

 

Uk Mainland
Royal Mail 24 – 1 – 2 working days.  £4.99
Royal Mail 48 2 -3 working days. £3.99

 

International

 

Depending on your location we use a number of couriers to make sure your parcel arrives with you on time, All international deliveries are charged at a flat raste of £9.99

 

As we grow we aim to add more customer friendly shipping options.

Returns

 

Our returns process is simple.
We will accept returns if.

 

An item arrives damaged.
An item is to big or to small.
You have changed your mind.

 

You have 14 days to notifiy us that you would like to return your item.
We will then issue a refund within a maximum of 14 days after we recive the item.

 

We will not accept returns on items that have been soiled or worn. Items must be returned to us in a new condition with all tags still attached.

 

If you discover a fault after the 14 day return period we will be happy to replace or repair this item for you. Please note that if the item was not failty when sent this does not apply.

 

We carfully examine all hand made products and ensure the best quality goes out to our customers, however we are only human and sometimes things to slip through the cracks.

 

All items are shiped with return instructions if you no longer have these please contact us and we will send you a new copy via email.

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